Health is important, but not if you’re old

Today’s big feature in the UK iPhone App Store is Babylon health. They’ve grown quite a lot in the past few years, raising $60 million in 2017 to expand. One of their major selling points is that you can see a GP (via video consultation) within just two hours. What a wonderful world they’ve created! Except

Babylon said, however, that patients with the following conditions could be excluded from the service:

  • Women who are or may be pregnant
  • Adults with a safeguarding need
  • People living with complex mental health conditions
  • People with complex physical, psychological and social needs
  • People living with dementia
  • Older people with conditions related to frailty
  • People requiring end of life care
  • Parents of children who are on the ‘Child at risk’ protection register
  • People with learning difficulties
  • People with drug dependence

Oh well.

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